EHR Program Advisory.
Boost your effectiveness with insights from our progressive, proven models.
No tinkering required.
Your EHR can’t be all-consuming, because you’ve got so much more to accomplish.
An EHR’s value is not derived from its mere existence, but rather from its effective use in supporting care delivery, management, and operations. Traditional EHR programs, however, are typically built to merely achieve the platforms existence. The ability to subsequently meet ongoing needs of those who rely on the EHR are at the mercy of a structure myopically built to facilitate implementation.
Whether you are in the planning stages of your EHR journey, or many years into one, Hitch Health IT can help you establish an effective program; one that is sustainable both functionally and financially.
Our leaders were frequent recipients of the canned playbook containing staffing, governance, and project plans that have proven to be unrealistic, over-engineered, and underperforming. Yet they are still widely adopted. We’ve spent years exploring the root causes behind the ineffectiveness of the models being perpetuated. We know why they don’t work and why they are often adopted anyway. More importantly, we have demonstrated success using our contemporary methods.
Existing market solutions focus on horsepower over imagination. Rarely, if ever, do we come across an organization whose core problem is a lack of funding or lack of resources.
There is a better, cheaper way to source your EHR program, satisfy end-users, and enhance credibility with organizational leaders. We know it, we’ve done it, and continually improve upon it. Regardless of where you are on your EHR journey, we’re ready to help.
EHR Program Sourcing.
Our right-fit alternative to the industry’s one-size-fits-all consulting model.
Because your team needs reserves, relief, and focus.
Our experience shows most EHR program shortcomings relate back to the original staffing plan. We learned this hard but important lesson over the course of several years and working in many organizations. The root cause, we determined, is that clients are advised to start with a staffing plan before anything else; a spreadsheet of the number of analysts needed certified within each EHR module. We followed suit since that was always how it was done. Then we saw the light.
Form follows function, not vice versa. When we breakdown the various service and functional requirements of an effective EHR program, the traditional staffing model is not suited to successfully support those requirements. Not. Even. Close.
One of the many ways the customary EHR staffing model manifests itself is in the form of staff turnover. It was our long-time assumption that staff leaving our organizations were running TO something, such as lucrative consulting jobs. While that was a convenient excuse, it eventually became clear that staff were running FROM something: a chaotic and ill-defined work environment where priorities were unclear, work direction came from many sources, and customers continually felt underserved.
Traditional firms offer services in the form of staff augmentation that provide short term relief at best and perpetuate an ineffective model at worst. Inserting more expensive resources into a fundamentally flawed service model is not a viable solution.
Hitch Health IT offers sourcing solutions based on an acute understanding of the entire EHR program continuum. Whether your objective is to reduce your labor costs, enhance your service output, create capacity for your internal team or any combination of each, we are confident we can advance your EHR program model.
Physician Training & Personalization.
A refreshingly physician centric approach to EHR proficiency and personalization.
Because we all want happy, focused doctors.
If there’s a less effective way to train physicians on how to use an EHR than forcing them into a classroom instructed by laypersons, we’d like to know what that is. Training and activation support budgets spent on traditional classroom training and droves of go-live support (at-the-elbow) resources consistently deliver underwhelming value and do not adequately prepare physicians. The predictable outcome is frustrated physicians, a credibility gap in IT, and lost productivity. The cost of this unimaginative approach surpasses the tangible training and activation budget. It includes the opportunity cost of classroom time and reduced patient schedules.
Hitch Health IT provides your physicians with highly effective physician-centric proficiency and personalization sessions when its most convenient for them, by medical professionals with the credibility and experience they relate to.
Because we all want happy, focused doctors.
